2022 Lotterywest Christmas Spectacular FAQs

FREQUENTLY ASKED QUESTIONS

WHEN IS LOTTERYWEST CHRISTMAS SPECTACULAR?

Saturday 10 December 2022, 2pm and 7pm
Doors will open 1 hour prior to each performance
Duration: 90mins approx

WHERE IS IT?

RAC Arena 700 Wellington St, Perth
More info on how to get to the venue can be found here. 

DO I NEED A TICKET?

YES! Tickets are free, but everyone needs one to enter if they require a seat. Please take only the tickets that you need. Leaving empty seats denies others the opportunity to experience this event.. Children under 2 years of age do not require a ticket for the event and will need to be seated on the knee of an accompanying adult. You can book a maximum 6 tickets per transaction. Tickets are available only through Ticketek.

I HAVE A TICKET, BUT CAN NO LONGER ATTEND

Due to high demand, we want to ensure that all tickets are being used for our upcoming Christmas Spectacular concert. If for some reason you are unable to attend or now do not need as many tickets, we can return your allocation so that your seats will not be empty and can be enjoyed by another concert goer. Please email WASOChristmasSpectacularReturns@ticketek.com.au with the following details
- Ticketek account name
- Mobile number
- Seating allocation to be returned

Ticket returns can be requested up until 4pm, Friday 9th December.

As a thank you for taking the time to return your tickets you will go into a draw to WIN a family pass to Toy Story in Concert! 

WHAT IS THE BAG POLICY?

Please note that any bag larger than A4 (including handbags, backpacks, child & baby bags) are strictly not permitted. Patrons with bags larger than A4 will be directed to the Cloakroom to have these items cloaked.

PRAMS, STROLLERS AND BABY CARRIERS?

For your safety during the course of the event, strollers, hard baby carriers and prams will not be permitted entry into the venue. Patrons with prams or strollers will be directed to the Cloakroom to have these items cloaked.

WHAT ABOUT FOOD AND DRINKS?

Leave your eskies at home. You cannot bring your own food and drinks into the venue, with the exception of one bottle of water per person. All outlets at RAC Arena now accept payment by card only. RAC Arena will have food and beverage concessions open during the event with EFTPOS and credit card. RAC Arena provides some special dietary requirement options. Please be advised that all bags will be checked on entry and any prohibited food or beverage items will not be permitted inside.

CAN I TAKE PHOTOS OF THE CONCERT WITH MY PHONE?

Yes! Photos on small, hand-held devices are allowed, but please ensure your flash is turned off. No cameras with a detachable lens, no iPads, no GoPros, and no video cameras will be allowed inside RAC Arena. Don't forget to tag us in your photos and use the hashtag #WASymphonyOrchestra 

GETTING TO RAC ARENA

Parking and public transport information are available on the RAC Arena website.

Public Transport
Public transport is not included in your event ticket for this event.

Parking
The entrance to the RAC Arena underground carpark is via Milligan or Market Street. Special Event parking rates and event opening hours will apply. Event parking is a flat $30, with usual rates in play before and after the Event Rate period. For detailed information please visit RAC Arena's website.

Entrance
Entry A is located on the corner of Wellington and Milligan Streets.
Entry B is located at the western side of RAC Arena at the corner of Wellington and Elder Streets.

Box Office
This event will use mobile tickets & ezytickets only. Cash will not be accepted for any box office transactions (EFTPOS and credit card facilities available).
The box office will be open from 2 hours prior to the event start time on the event day.

THIS IS A SMOKE-FREE EVENT